Troubleshooting Guide:

Is your Viking refrigerator not cooling properly?

Here's What You Can Do
Learn how to diagnose and fix common issues causing inadequate cooling in your Viking refrigerator.
  • Check the temperature settings: Ensure the temperature settings are appropriately set for both the refrigerator and freezer compartments.

  • Clean the condenser coils: Dust and debris can accumulate on the condenser coils, hindering proper cooling. Carefully vacuum or brush off any dirt or debris from the coils.

  • Examine the door seals: Inspect the door seals for any damage or gaps. Damaged seals can lead to warm air entering the refrigerator. If necessary, replace the seals.

Keep your food fresh

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  • Clear the vents and air circulation paths: Make sure the vents and air circulation paths inside the refrigerator are not blocked by food items. Proper airflow is crucial for efficient cooling.

  • Check the evaporator fan: Ensure the evaporator fan, located in the freezer compartment, is running properly. If it's not functioning, it may need to be replaced.

  • Monitor the defrost system: If ice buildup is observed on the evaporator coils, it could indicate a problem with the defrost system. Check the defrost heater, defrost thermostat, and defrost timer for any faults.

Leave The Stress To Us

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  • Evaluate the condenser fan: Verify that the condenser fan, located near the compressor, is functioning correctly. If it's not running, it may need to be replaced.
Service & Repair | Viking

Professional assistance:

If the issue persists after troubleshooting, it's advisable to seek professional help from a Viking appliance repair technician to diagnose and resolve the problem accurately.
If you can't pinpoint the exact cause of your Viking refrigerator malfunction, don't worry. Our experienced technicians are ready to help. Book a convenient technician visit through our online platform, and we'll fix the problem promptly so your Viking refrigerator is as good as new again.

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